Archives > Lewisville Leader > News
Print
E-mail
Comment
Rate
RSS
Share
DCTA releases passenger satisfaction survey
From staff reports
The Denton County Transportation Authority (DCTA) has released a Passenger Satisfaction Survey to gather input on its current performance and to identify additional ways to provide improved passenger information. An English and Spanish version is available online at RideDCTA.net.
The brief survey focuses on DCTA customer service and is also being used to collect information regarding the different technology platforms and devices passengers utilize to obtain passenger information. DCTA is currently working to implement new technology in order to improve the passenger's ability to purchase tickets and obtain passenger information electronically.
"We want to continue providing quality transportation services with a high level of customer service to our passengers. The feedback received from our survey will help the agency gauge the level of customer service being provided and make improvements where necessary to ensure our passengers have a pleasant experience while riding DCTA services," Jim Cline, DCTA President said.
The following are comments from the readers.
In no way do they represent the view of Starlocalnews.com
In no way do they represent the view of Starlocalnews.com
You must register with a valid email to post comments.
Only your Member ID will be posted with the comments.
Only your Member ID will be posted with the comments.
Registered users sign in here:
Become a Registered User
- Return to: News «
- Home «
- Top of Page ^
